Supervisory Skills Builders (SSB) help you build supervisory skills through a series of nine engaging modules. The modules contain need-to-know information on how supervisors should best carry out their responsibilities to management and employees.
The self-paced training series helps supervisors: meet management objectives for productivity and quality guest service; solve everyday workplace challenges; and gain respect, trust and support from the people who work for them.
Certifying Organization
American Hotel and Lodging Association Educational Institute
This site incorporates information from O*NET Web Services by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). O*NET® is a registered trademark of USDOL/ETA. Used under the CC BY 4.0 license.
Certification, licence and career video information is sourced from CareerOneStop, sponsored by the U.S. Department of Labor, Employment and Training Administration (DOLETA) and the Minnesota Department of Employment and Economic Development (DEED).