Privacy Policy
1. Introduction
This Privacy Policy (the "Policy") explains how My Career Shop, Inc. d/b/a Career School App ("Career School App", "we", "our") collects, uses, and discloses personal information through its website, digital service, or other system or site on which this Policy is posted (collectively, the "Site"). Any capitalized terms that are not defined in this Policy are defined in our Terms of Use.
2. Information Collected and How We Use It
As explained further in this section, you will have the opportunity to provide us with certain personal information. In addition, we may collect certain personal information automatically through your use of the Site. We will use this information to provide you with the functionality of our Site, to improve our Site, and to provide you with information about our Site. The rest of this section provides a more detailed explanation of the personal information we collect and how we use that personal information. Career School App does not sell your personal information. Career School App does not share your personal information for cross-context behavioral advertising. This applies to all users, including consumers under the age of 16. We have not done so in the preceding twelve months and we have no plans to do so.
2.1. Voluntarily Disclosed Information
A. Account Creation. In order to create your account on the Site, you will need to provide your first name, last name, preferred name (if any), email address, mobile phone number, and date of birth. You will also be required to choose a password.
B. Applications. When you apply to a Participating School through the Site, we collect the information that you choose to submit and any information required by the Participating School. Depending on the requirements of a Participating School, this information may include: (i) contact information, such as mailing address, billing address, preferred contact method, emergency contact information, and related details; (ii) educational and employment information, such as education history, transcripts, diplomas, GED records, employment history, essays, recommendation letters, and supporting documentation; (iii) demographic information, such as gender, ethnicity, citizenship status, country of birth, primary language, military or veteran status, and similar information requested by a Participating School; (iv) financial aid and payment-related information, such as intended payment method, financial aid plans, FAFSA status, and application fee information; (v) government-issued identification and regulatory information, such as the last four digits of a Social Security number, driver's license information, visa or immigration information, and other information required for licensing, accreditation, regulatory, or enrollment purposes; (vi) health-related information, such as medical conditions, ADA accommodation requests, allergies, medications, health insurance information, and other health-related information requested by a Participating School; and (vii) background screening information, such as criminal history information, background check authorizations, and drug screening consents. We use this information to facilitate the application process, transmit application materials to Participating Schools, process application-related transactions, support admissions review, facilitate financial aid planning, satisfy legal and regulatory requirements, and otherwise provide the services requested by applicants and Participating Schools.
C. Communications with Participating Schools. The Site may enable you to communicate directly with Participating School personnel through features such as messaging, chat, appointment scheduling, and one-on-one video meetings. When you use these features, we may collect the information you provide in those communications, as well as related records such as message content, scheduling information, participant information, communication timestamps, and other information necessary to facilitate and document the communication. We use this information to provide and operate communication features, facilitate interactions between applicants and Participating Schools, maintain records of communications, provide customer support, improve our services, protect the security and integrity of the Site, and comply with legal obligations. Information exchanged through these communication features may be disclosed to and retained by the Participating School and its personnel. Where an applicant provides consent to receive SMS or email communications from a named Participating School, that school may send communications to the applicant using the contact information provided in connection with the application. Mobile opt-in data, SMS/text-messaging consent, and phone numbers collected through the Site will not be shared with, or sold to, any third parties or affiliates for marketing or promotional purposes. We do not share SMS/text-messaging opt-in or consent information with any third parties or affiliates for their own marketing. Career School App shares such information only with the service providers and subcontractors that help us operate the Site and deliver these messages (for example, our SMS/messaging platform provider), solely to the extent necessary to provide those services. All text-messaging originator opt-in data and consent records are maintained solely for compliance, recordkeeping, and message-delivery purposes. Mobile Messaging (SMS/Text): No mobile information — including your phone number and any SMS/text opt-in or consent data — will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Message frequency varies, and message and data rates may apply. Reply STOP to opt out and HELP for help.
D. Payment Information. If you pay an application fee or other fee through the Site, payment card information is collected and processed directly by our third-party payment processor. We do not receive or store full payment card numbers. We may receive limited payment-related information, including payment status, payment processor customer identifiers, card brand, and card last-four digits, for payment processing, reconciliation, accounting, customer support, and fraud prevention purposes.
E. Electronic Signatures and Consent Records. When you submit an application, sign documents electronically, or provide required consents, we may collect and maintain records associated with those actions, including your typed legal name, timestamp, IP address, browser information, consent language version, and related audit information. We use this information to document consents, maintain records, comply with applicable electronic signature laws, and support dispute resolution.
F. Company Communications. We may communicate with you if you've provided us the means to do so. For example, if you've given us your email address, we may send you promotional email offers or email you about your account and your use of the Site.
G. Marketing Recipient. If you are interested in learning more about our Site, you may subscribe to promotional emails from us via our Site. In order to subscribe, you will be asked to provide your name and email address.
H. Sensitive Information. As described in Section 2.1(B) (Applications), Participating Schools may require applicants to provide a variety of information as part of the application process. Some of the information requested by Participating Schools may be considered sensitive under applicable laws or commonly understood privacy standards. Depending on the requirements of a Participating School, such information may include government-issued identification information (such as driver's license information or the last four digits of a Social Security number), citizenship, immigration, or visa information, health and medical information, disability and accommodation information, criminal history information, background screening information, demographic information, military or veteran status, and similar information requested by the Participating School. We collect, use, retain, and disclose this information for the purposes described in this Privacy Policy, including facilitating applications to Participating Schools, supporting admissions and enrollment processes, complying with legal and regulatory requirements, maintaining the security and integrity of the Site, and fulfilling our other legitimate business purposes. Applicants may also choose to provide information of this nature when communicating with Participating School personnel through the Site's communication features. Applicants should use discretion when sharing information through such communications and provide only information they believe is necessary for the relevant purpose. Sensitive information submitted through the Site may be disclosed to Participating Schools as described in Section 3.2.
I. SMS and Mobile Communications. If you provide a mobile phone number, we may use that number to send transactional communications, including authentication codes, security notifications, application-related updates, appointment confirmations, scheduling reminders, and other communications relating to your use of the Site. We may maintain records relating to your consent to receive text messages, communication preferences, message delivery status, and opt-out requests for compliance, recordkeeping, security, dispute resolution, and other legitimate business purposes. Message frequency may vary depending on your use of the Site and interactions with Participating Schools.
2.2. Automatically Collected Information
A. Browser & Device Information. Whenever you interact with the Site, we automatically receive and record information on our server logs from your browser or device, which may include your IP address, device identification, "cookie" and pixel tag information, the type of device you're using to access the Site, the amount of time spent on the Site, and the page or feature you requested. "Cookies" are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in the Site are visited and by how many people. "Pixel tags" are tiny graphic images with a unique identifier, similar in function to cookies, that are used to track online movements of web users. In contrast to cookies, which are stored on a computer hard drive, pixel tags are embedded invisibly in web pages. You may be able to change the preferences on your browser or device to prevent or limit your device's acceptance of cookies and pixel tags, but this may prevent you from taking advantage of some of our features. We use automatically collected information to operate, secure, monitor, maintain, troubleshoot, improve, and analyze the Site; detect and prevent fraud, abuse, and unauthorized activity; maintain audit records; verify compliance with legal obligations; and understand how users interact with the Site. We may also use it to improve the Site. For example, this data can tell us how often users use a particular feature of the Site, and we can use that knowledge to make the Site interesting to as many users as possible.
B. Email and Text Communications. We may receive a confirmation when you open an email or SMS communications from us.
3. Disclosure of Information
We may disclose your personal information to the categories of third parties identified in this section.
3.1. Personnel and Third Party Service Providers. We employ personnel and engage third-party service providers to assist us in operating the Site and providing our services. As part of these activities, we may disclose personal information to service providers that assist us with hosting and infrastructure services, payment processing, authentication and account security, email and text message delivery, video conferencing and communications services, analytics, customer support, fraud prevention, recordkeeping, electronic signature services, legal compliance, and other business and operational functions. Depending on the services provided, these third parties may receive information such as contact information, account information, application information, communication information, payment-related information, device and usage information, authentication information, scheduling information, electronic signature information, and other information necessary for them to perform services on our behalf.
3.2. Participating Schools. The Site enables applicants to identify, communicate with, and submit applications to Participating Schools. When you submit an application through the Site, Career School App collects the information and materials that you provide as part of the application process and transmits that information to the Participating School(s) you select. The information disclosed to a Participating School may include any information submitted in connection with your application (see Section 2.1(B)). In addition, the Site may allow applicants to communicate directly with Participating School personnel (see Section 2.1(C)). Career School App and each Participating School independently collect, maintain, use, disclose, and otherwise process personal information for their own purposes. Once personal information has been disclosed to a Participating School, the Participating School's collection, use, retention, disclosure, security, and other processing activities are governed by that Participating School's own privacy practices and policies, not by Career School App. Applicants should review the privacy policies and practices of each Participating School before submitting information through the Site. Career School App does not control and is not responsible for the privacy, security, retention, disclosure, or other information-handling practices of any Participating School.
3.3. Analytics Services. We use Google Analytics to understand how visitors engage with our Site. You can learn more about the information that Google has access to at the following website: https://policies.google.com/technologies/partner-sites.
3.4. Anonymous Information. We may de-identify your personal information so that you are not identified as an individual, and share that information with third parties. We may also provide aggregate usage information to third parties (or allow these third parties to collect aggregate information of activity on our Site), who may use that information to understand how often and in what ways people use our Site, so that they, too, can provide our users with an optimal online experience.
3.5. Business Transfers. If we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a third party.
3.6. Legal Compliance. We reserve the right to access, read, preserve, and disclose any information that we believe is necessary to comply with governmental requests, law enforcement or court orders, or enforce or apply our Terms of Use and other agreements.
4. Security
We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. In addition, we enter into contracts with all of our third party service providers that require reasonable precautions be taken against unauthorized uses of your personal information. We cannot, however, ensure or warrant that these precautions will always be successful or that your personal information on the Site may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
5. Modification, Deletion & Retention of Information
Through your account settings, you may access, edit and delete your profile information. Please understand, however, that it may be impossible to delete this information completely, due to backups and records of deletions. In addition, we may deny a deletion request if (i) the denial is necessary for us to comply with applicable law, or (ii) the request pertains to content that you posted on a publicly available portion of the Site and that cannot be deleted without impacting the Site experience for other users. You may not request the removal of de-identified, anonymous, or aggregate data from our databases.
If you have any questions about viewing or updating information we have on file about you, please contact us at privacy@careerschoolapp.com.
Subject to your right to request deletion of your personal information, we will retain your personal information as long as needed for your use of the Site, your approved receipt of marketing communications from us, our compliance with legal obligations, and to protect our or other's interests.
6. How We Respond to Do Not Track Signals
We will honor your exercise of your rights with respect to your personal information in accordance with Section 5. Apart from those rights, we do not respond to "Do Not Track" signals.
7. Age of Users
Children under the age of 13 are not permitted to use, access or register for the Site in any way. We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible.
8. Changes to Policy
We're constantly trying to improve the Site, so we may need to change this Policy from time to time as well. The date of the last modification will be posted at the beginning of this Policy. It is your responsibility to check from time to time for updates. By continuing to access or use the Site, you are indicating that you agree to be bound by the modified Policy.
9. Contact Us
If you have any questions or concerns regarding this Policy, please send us a detailed message to privacy@careerschoolapp.com, and we will try to resolve your concerns.