Interactive College of Technology
Human Resource Management
Associate Degree
On-CampusFinancial Aid
Gainesville
Gainesville, GA
Next start
Aug 19, 2026
Duration
90 Weeks
App fee
None
Tuition
$34,560 for the Program
Customer Service Representative
View CertificateDescription
Develop the key skills essential to successful customer service and relationship-building. Gain a broad understanding of bank products to be able to better cross-sell products and services. Learn ways to cultivate relationships with customers and discover tactics for responding to customer needs. Become better able to successfully resolve customer problems and objections.
By completing the ABA Customer Service Representative Certificate curriculum, you'll strengthen your ability to provide a quality customer service experience.
Certifying Organization
American Bankers Association
View OrganizationDetails
If significant education or training is needed? Yes
If significant work experience is needed? Yes
Is an exam required? Yes
How many years until certification must be renewed? 3 year(s)
Certification can be renewed with Continuing Education Units? Yes
Certification can be renewed with re-examination? Unknown
Certification can be renewed with Continuing Professional Development? Unknown
Certification can be renewed in multiple ways? No
Related Programs
36 Human Resources programs on Career School App.
Interactive College of Technology
Human Resource Management
Associate Degree
On-CampusFinancial Aid
Morrow
Morrow, GA
Next start
Aug 19, 2026
Duration
90 Weeks
App fee
None
Tuition
$34,560 for the Program
Interactive College of Technology
Human Resource Management
Associate Degree
On-CampusFinancial Aid
Chamblee (Main Campus)
Chamblee, GA
Next start
Aug 19, 2026
Duration
90 Weeks
App fee
None
Tuition
$34,560 for the Program
U.S. Career Institute
Human Resources
Associate Degree
OnlineFinancial Aid
Fort Collins Administrative Campus
Online · 100% remote
Next start
Rolling enrollment
Duration
62 semester credits / four semesters
App fee
$75
Tuition
$7,956 for the Program
San Joaquin Valley College
Human Resources Administration
Associate Degree
OnlineFinancial Aid
Online Division
Online · 100% remote
Next start
Dec 14, 2026
Duration
60 Weeks
App fee
None
Total cost
$35,112
San Joaquin Valley College
Human Resources Administration
Certificate
OnlineFinancial Aid
Online Division
Online · 100% remote
Next start
Dec 14, 2026
Duration
30 Weeks
App fee
None
Total cost
$18,687
Suggested because Customer Service Representative applies to Human Resources Specialists. Confirm with the school that its curriculum covers this exam.
Related Careers
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Certified Corporate Trust Specialist (CCTS)
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Certified Enterprise Risk Professional (CERP)
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Certified Financial Marketing Professional (CFMP)
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Certified Financial Services Security Professional (CFSSP)
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Certified IRA Services Professional (CISP)
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Certified Regulatory Compliance Manager (CRCM)
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Certified Retirement Services Professional (CRSP)
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