Hardware Technician & Operating Systems Technician — C)HT

The Certified Hardware Technician, C)HT, course will kick start your career in the IT field by providing the foundational knowledge needed to install, configure, and support computer hardware systems; this includes assembling components based on customer requirements; installing, configuring and maintaining devices, PCs, and servers. The Certified Operating Systems Technician, C)OST course builds on the C)HT course by focasing on operating systems; this includes installing, configuring and maintaining devices, PCs, and software for end users; understanding the basics of networking and security/forensics from the operating system view. Properly and safely diagnose, resolve, and document common software issues. Apply troubleshooting skills, and providing appropriate customer support.