Network Support Services is a Certificate program offered by Emerald Coast Technical College in DeFuniak Springs, FL. The program takes 1,050 clock hours (approximately 36 weeks) to complete, with a total tuition of $3,066. Tuition = 1,050 clock hours x $2.92 per clock hour (the College's 2026-2027 Florida-resident CTE rate, catalog p.76); lab fees = 1,050 x $2.25 per clock hour (catalog p.78). The total is the program page's printed Tuition & Fees (In-State) $5,713.50.
Program Overview
Network Support Services – 1,050 hours. This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in network support services positions in the Information Technology career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Information Technology career cluster. This program offers a broad foundation of knowledge and skills to prepare students for employment as a network administrator, network technician and network specialist. Network Support Services prepares students for CompTIA Network+ certification.
Offered at. Main Campus (DeFuniak Springs).
What sets this Program apart
Industry certification. Industry certification: CompTIA Network+.
Completion and placement, 2025. Completion - 100%; Placement - 100%.
CompTIA Academy. ECTC is a CompTIA Authorized Academy Partner for programs in the information technology cluster.
Admission Requirements and Process
Who may enroll. Students who have attained the age of 16 years, are beyond the age of compulsory school attendance, and who meet one or more of the following requirements may enroll in most Career & Technical Education (CTE) programs: a valid standard high school diploma; a GED® or other recognized equivalent of a high school diploma; a special diploma (specific provisions and restrictions apply); special admission provisions for persons with disabilities; a home-education affidavit; previously demonstrated competency in college credit/postsecondary coursework; or dual enrollment under F.S. 1007.271.
Transcripts. Students must provide documentation of the award of the valid standard high school diploma, GED®, or other recognized equivalent through official transcripts. Until ECTC receives official transcripts, the student is admitted on a provisional/conditional basis, and no financial aid will be disbursed.
Basic skills testing. Students who are enrolling in CTE programs over 450 hours in length and who do not meet certain exemption requirements should present current basic skills test scores (less than one year old). Students are required to attain appropriate exit scores before a certificate of program completion can be awarded.
Limited access programs. Limited access programs such as practical nursing, IT programs (at the main campus) and cosmetology require a student interview with career program staff prior to admission to the program. Waiting lists are maintained for some limited access programs and students may register and enroll only after receiving the appropriate program acceptance letter.
For this program. Pre-requisites: Current CompTIA A+ exam, completion of Computer Systems and Information Technology (CSIT), Applied Information Technology, or 1 or more years of work experience as a computer/network technician.
General Requirements
- AgeStudents must be at least 16 years of age and beyond the age of compulsory school attendance.
- High school diploma or equivalentProvide a valid standard high school diploma, GED® or other recognized equivalent through official transcripts, or meet another of the College’s admission provisions.
- Basic skillsPrograms over 450 hours require current basic skills test scores unless an exemption applies; this program’s basic skills level is 9 in Communications (Reading and Language Arts)…
- Florida residencyComplete residency paperwork and provide 2 supporting documents; in general, legal residence in Florida for a minimum period of 12 months immediately preceding the initial date of…
- Online orientationAll students are required to complete online orientation.
- Program interviewThis is a limited access program: a student interview with career program staff is required prior to admission.
Application Process
- 1Complete online orientationComplete Orientation/General Information Session. All students are required to complete online orientation, which includes financial aid, admissions, registration, and program offerings.
- 2Complete the general applicationThere is no cost for submitting the general school application. This application informs Admissions that you are interested in attending ECTC.
- 3Send transcripts and residency documentsRequest that official high school and any college transcripts be sent directly to ECTC, and complete residency paperwork with 2 supporting documents.
- 4Complete required testingComplete appropriate testing (basic skills if no exemption applies). Testing is available by appointment only at the main campus.
- 5Complete the FAFSAComplete your free financial aid application (FAFSA) using ECTC’s federal school code 041462.FAFSA Code for Main Campus: 041462FAFSA
- 6Register and payComplete registration for classes, pay registration fees and the parking fee if needed, then pay tuition & fees and purchase textbooks and supplies.
Program Schedule
Class offerings at the Main Campus (DeFuniak Springs).
- Day, full time (Monday - Thursday): 8:00AM - 4:00PM
- Day, part time (Monday - Thursday): 8:00AM - 11:45AM or 12:15PM - 4:00PM
- Evening (Monday, Tuesday & Thursday): 4:00PM - 9:00PM or 5:15PM - 9:00PM
Length. 1,050 clock hours, approximately 36 weeks.
Start dates. We enroll new students twice a year — in August and January. For August start: Deadline to apply: Monday, July 20, 2026. For January start: Deadline to apply: Thursday, December 3, 2026.
Clock-hour schedule. Emerald Coast Technical College provides postsecondary career education on a clock-hour schedule. Full-time enrollment in a period may range from 450/525 clock hours to over 675 clock hours in limited-access, cohort-based programs (e.g., practical nursing).
Required Courses
| Subject # | Name |
|---|---|
| OTA0040 | Information Technology Assistant |
| EEV0504 | Computer Support Assistant |
| CTS0022 | Network Support Help Desk Assistant |
| CTS0023 | Network Support Administrator |
| CTS0024 | Senior Network Administrator |
| CTS0029 | Wireless Network Administrator |
| EEV0317 | Data Communications Analyst |
| Totals |
Campus Location
Why Accreditation Is Important
Emerald Coast Technical College and Emerald Coast Technical College @ Magnet Innovation Center - Watersound are accredited by the Commission of the Council on Occupational Education (COE). Emerald Coast Technical College is accredited by Cognia.
Programs are approved and regulated by the Florida Department of Education.
Accreditations
Cost of Attendance and Financial Aid Information
Direct program costs (2026-2027). Network Support Services – 1,050 Clock Hours / 36 Weeks: Tuition & Fees (In-State) $5,713.50. Out-of-state tuition is higher.
How the figure breaks down. The College’s 2026-2027 CTE rate is $2.92 per clock hour for Florida residents (basic tuition $2.44, a student financial aid fee $.24, a capital improvement fee $.12 and a technology fee $.12), and lab fees are $2.25 per clock hour. For 1,050 clock hours that is $3,066 tuition and $2,362.50 lab fees; the rest of the published Tuition & Fees figure, $285, is other program fees the College does not itemise on this page.
Registration fee. A registration fee of $60.00 is assessed for each new program of enrollment during the school year. The registration fee is non-refundable. Students returning to the same program during the 2026-2027 school year will be assessed a $30.00 returning student registration fee.
Other published fees. Parking Fee $10.00; basic skills test $30 (depending on transcripts); TEAS $70; Wonderlic $15; transcript fee $5.00. Out-of-state tuition is $11.71 per clock hour; for Alabama residents in ECTC’s service area the 2026-2027 rate is $2.97 per clock hour.
Financial aid and funding. Federal Pell Grant (for eligible students); VA Education Benefits (for eligible beneficiaries); Florida Open Door Grant (for eligible students); Payment Plans Available. All students should complete the FAFSA; the Federal ID for Emerald Coast Technical College is 041462. Emerald Coast Technical College does not process or administer loans.
Refunds. Refunds will be processed by the business office of ECTC and the Walton County School District within 45 days of the last day of attendance if written notification has been provided by the student, or from the date ECTC terminates the student or determines the student to be withdrawn.
Curriculum
1,050 clock hours, approximately 36 weeks. Programs are developed in accordance with the State of Florida Department of Education Division of Career and Adult Education (DCAE) Curriculum Frameworks guidelines for student competency and skill attainment.
Required Courses
| Subject # | Name | Total |
|---|---|---|
| OTA0040 | Information Technology Assistant | 150 |
| EEV0504 | Computer Support Assistant | 150 |
| CTS0022 | Network Support Help Desk Assistant | 150 |
| CTS0023 | Network Support Administrator | 150 |
| CTS0024 | Senior Network Administrator | 150 |
| CTS0029 | Wireless Network Administrator | 150 |
| EEV0317 | Data Communications Analyst | 150 |
| Totals | 1,050 |
Career Outcomes
Employment wage statistics. Estimated 2026 wages in the Crestview-Fort Walton Beach-Destin, FL Metropolitan Statistical Area for Computer User Support Specialists: median annual wage $60,810 (Q1 $50,440, Q3 $80,150). Source: FL Labor Market Statistics, Occupational Employment Statistics & Wages Program, as published in the College’s catalog.
Certification. Industry certification: CompTIA Network+.
Articulation. Students who successfully complete selected CTE programs at ECTC may be able to benefit from Florida statewide articulation agreements that apply CTE program completion to Florida state college credits in specific AS/AAS programs.
What to expect as an Emerald Coast Technical College student
Orientation. All students are required to complete online orientation. The orientation provides information to acquaint students with general policies, procedures, functions, and personnel, and includes financial aid, admissions, registration, and program offerings. Program orientations are provided by instructors during the first few days of scheduled classes.
Orientation to technology. Orientation to technology is provided at the beginning of each scheduled term and includes instruction on accessing the student’s school account to review grades, financial accounts, etc. and setting up and accessing Microsoft® 365, at no cost to the student while enrolled. ECTC will supply students with required technology; students are not required to purchase devices or software.
Job placement and employment support. Student services and instructional staff offer assistance with employability skills, including job application completion, resume writing, interview skills, and job referral/job placement. Assistance is also available free of charge through CareerSource®/Regional Workforce personnel located on the main campus in Building #100.
Student Ambassador Program. The Student Ambassador Program is a leadership opportunity for students dedicated to serving and representing Emerald Coast Technical College. Student Ambassadors provide campus tours, serve as ECTC representatives, and perform duties at campus and community events.
Student services on both campuses. The full range of student services, including but not limited to academic and career counseling, financial aid, services for students with disabilities, admissions, registration, and testing, are made available to students on both campuses.
Frequently Asked Questions
Other Programs at Main Campus
Emerald Coast Technical College in DeFuniak Springs, FL also offers these 18 programs at 761 N. 20th Street, DeFuniak Springs, FL 32433.
- Applied CybersecurityCertificate · 750 clock hours (approximately 26 weeks)
- Computer Systems & Information Technology (CSIT)Certificate · 900 clock hours (approximately 30 weeks)
- CosmetologyCertificate · 1,200 clock hours (approximately 45 weeks)
- ElectricityCertificate · 1,200 clock hours (approximately 45 weeks)
- Heating, Ventilation, Air-Conditioning/Refrigeration (HVAC/R) 1Certificate · 750 clock hours (approximately 26 weeks)
- Heating, Ventilation, Air-Conditioning/Refrigeration (HVAC/R) 2Certificate · 600 clock hours (approximately 22 weeks)
- Master Automotive Service Technology 1Certificate · 1,050 clock hours (approximately 36 weeks)
- Master Automotive Service Technology 2Certificate · 750 clock hours (approximately 26 weeks)
- Patient Care TechnicianCertificate · 600 clock hours (approximately 22 weeks)
- Pharmacy TechnicianCertificate · 1,050 clock hours (approximately 36 weeks)
- PhlebotomyCertificate · 165 clock hours (approximately 5 weeks)
- PlumbingCertificate · 1,080 clock hours (approximately 37 weeks)
- Practical NursingCertificate · 1,350 clock hours (approximately 45 weeks)
- Professional Nursing (LPN-RN)Certificate · 900 clock hours (approximately 52 weeks)
- Specialized Career Education, ComprehensiveCertificate · 900 clock hours (approximately 30 weeks)
- Specialized Career Education, ExtendedCertificate · 1,800 clock hours (approximately 60 weeks)
- Welding TechnologyCertificate · 1,050 clock hours (approximately 36 weeks)
- Welding Technology - AdvancedCertificate · 750 clock hours (approximately 26 weeks)