Customer Service Specialist - Certificate is a Certificate program offered by Horry-Georgetown Technical College in Conway, SC. Total cost, including fees, is $4,514.
Program Overview
Program Mission, Goals and Outcomes
Mission/Purpose Statement:
The Customer Service Specialist Certificate program aims to provide students with a focused program of study in customer care through both traditional and distance learning delivery methods.
Goals:
- Students will be competent in basic customer service functions - Students will communicate effectively - Students will use critical thinking and problem-solving skills - The program promotes professional behaviors and lifelong learning - The program will effectively meet the needs of the community for entry level customer service jobs
Application Process
- 1Submit ApplicationComplete the online application form with your personal information and educational background.
- 2Submit TranscriptsProvide official high school transcripts or GED certificate. Some programs may require additional documentation.
- 3Financial AidComplete the FAFSA to determine eligibility for federal financial aid. Meet with a financial aid advisor to review your options.Complete FAFSA Application
- 4EnrollmentOnce accepted, complete enrollment paperwork, register for classes, and attend orientation.
Program Schedule
The Customer Service Specialist Certificate can be completed via face-to-face, hybrid (50% face-to-face/50% online), and 100% online options. To offer the highest degree of flexibility to our students, the Customer Service Specialist Certificate is available 100% online from the comfort of your own home.
Cost of Attendance and Financial Aid Information
School Information
Campus Location
Why Accreditation Is Important
When you attend an accredited institution, you are attending a school that has undergone a rigorous process that evaluates educational quality. It's not easy to become or remain an accredited institution. The rules and regulations are strict, precise and designed to protect students. Here are some of the benefits:
- A reliable indicator of quality
- Approved program of study
- Qualified instructors
- Recognition by employers nationwide
Accreditations
Career Outcomes
Career Outlook
Graduates of the Customer Service Certificate program find that they have a general understanding of the principles of business. While most graduates of this program go on to complete their Associate in Business Administration degree, employment opportunities can be found in the following fields:
- Banks - Education, legal and medical offices - Construction companies - Retailers - Real estate companies - Government agencies
School Information
Campus Location
Why Accreditation Is Important
When you attend an accredited institution, you are attending a school that has undergone a rigorous process that evaluates educational quality. It's not easy to become or remain an accredited institution. The rules and regulations are strict, precise and designed to protect students. Here are some of the benefits:
- A reliable indicator of quality
- Approved program of study
- Qualified instructors
- Recognition by employers nationwide