Customer Service Representative is a Certificate program offered by Western Technical College in La Crosse, WI. Tuition is $787 total.
Program Overview
When you have solid customer service skills, your value to prospective employers increases. Our Customer Service Representative pathway certificate is a great starting point if you're planning a career that puts you in front of the public. Earned in just one term, this certificate tells prospective employers that you know how to work with people, have good computer skills, and understand the sales process.
Application Process
- 1Submit ApplicationComplete the online application form with your personal information and educational background.
- 2Submit TranscriptsProvide official high school transcripts or GED certificate. Some programs may require additional documentation.
- 3Financial AidComplete the FAFSA to determine eligibility for federal financial aid. Meet with a financial aid advisor to review your options.Complete FAFSA Application
- 4EnrollmentOnce accepted, complete enrollment paperwork, register for classes, and attend orientation.
School Information
Campus
Curriculum
| Course | Credits |
|---|---|
| Business Concepts | 2 credits |
| Quality Customer Service | 3 credits |
Program total: 5 credits.
Estimated Cost
Western publishes an estimated cost of $884 for this program, based on tuition and basic program fees.
At the college's published 2026-27 Wisconsin-resident rates that is 5 credits x $157.45 program fee = $787 tuition, plus Student Activity Fee $52, Health Science Center Fee $11, Security Fee $20, Graduation Fee $2, Technology Fee $12.
There may be additional fees for books, materials and testing. A $30 non-refundable application fee applies to each application.
Accreditation
Western Technical College is accredited by the Higher Learning Commission and is a member of the Wisconsin Technical College System.