‹ Certifications

Certified Service Manager — CSM

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Description

The Certified Service Manager certification (CSM) was developed by NESDA to provide a means to verify the knowledge needed to manage a modern service business. CSM certification is also one requirement of the CSC (Certified Service Center) program.

Certifying Organization

National Electronics Service Dealers Association, Inc.

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Details

If significant education or training is needed? Unknown
If significant work experience is needed? Unknown
Is an exam required? Yes
Certification can be renewed with Continuing Education Units? Unknown
Certification can be renewed with re-examination? Unknown
Certification can be renewed with Continuing Professional Development? Unknown
Certification can be renewed in multiple ways? No

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Suggested because Certified Service Manager applies to Customer Service Representatives. Confirm with the school that its curriculum covers this exam.

Related Careers

Customer Service RepresentativesGeneral and Operations Managers
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