Eastwick College
Business
Associate Degree
On-CampusFinancial Aid
Eastwick College Hackensack
Hackensack, NJ
Next start
Rolling enrollment
Duration
18 Months
96 quarter credits
App fee
$25
Tuition
$30,720 for the Program
Certified Customer Service Specialist — CSS
View CertificateDescription
The Customer Service Specialist (CSS) is a soft skills certification that validates one's work skills through employability concepts. Though developed to meet the role of an evolving service oriented electronics technician, CSS is relevant to every industry, employer and employee. Topics included are safety, ethics, respect, teamwork, communication, telephone and email techniques, problem solving, interpersonal relationships, and sales and marketing.
Certifying Organization
ETA International
View OrganizationDetails
If significant education or training is needed? No
If significant work experience is needed? No
Is an exam required? Yes
Certification can be renewed with Continuing Education Units? No
Certification can be renewed with re-examination? No
Certification can be renewed with Continuing Professional Development? No
Certification can be renewed in multiple ways? No
Related Programs
79 Business Administration programs on Career School App.
Eastwick College
Business
Associate Degree
On-CampusFinancial Aid
Eastwick College Nutley
Nutley, NJ
Next start
Rolling enrollment
Duration
18 Months
96 quarter credits
App fee
$25
Tuition
$30,720 for the Program
Keiser University
Business Administration
Bachelor Degree
AccreditedOn-CampusFinancial Aid
Flagship (Residential)
West Palm Beach, FL
Next start
Nov 23, 2026
Duration
40 Months
App fee
—
Tuition
$19,844 / Semester
Keiser University
Business Administration
Associate Degree
AccreditedOn-CampusFinancial Aid
Flagship (Residential)
West Palm Beach, FL
Next start
Nov 23, 2026
Duration
20 Months
App fee
—
Tuition
$19,844 / Semester
Keiser University
Business Administration
Bachelor Degree
AccreditedOn-CampusFinancial Aid
Lakeland Campus
Lakeland, FL
Next start
Nov 23, 2026
Duration
40 Months
App fee
$55
Tuition
$12,908 / Semester
Keiser University
Business Administration
Bachelor Degree
AccreditedOn-CampusFinancial Aid
Melbourne Campus
Melbourne, FL
Next start
Nov 23, 2026
Duration
40 Months
App fee
$55
Tuition
$12,908 / Semester
Suggested because Certified Customer Service Specialist applies to Customer Service Representatives. Confirm with the school that its curriculum covers this exam.
Related Careers
Other Certifications from ETA International
5G Technician
View details →
Advanced RF Interference Mitigation (AIM)
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ARINC Fiber Optics Installer (AFI)
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ARINC Fiber Optics Technician (AFT)
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Associate Certified Electronics Technician (CETa)
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Associate Electronics Technician - Alternating Current (CETa)
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Associate Electronics Technician - Analog
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Associate Electronics Technician - Comprehensive
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