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Professional Certification in Customer Service and Sales

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Description

National Professional Certification in Customer Service© is an industry credential that facilitates career mobility for employees, applicants, and students; adds value to education and training programs; and helps employers identify the qualified professionals.
The exam is computer-based and is proctored at one of the many recognized testing centers throughout the nation.

Certifying Organization

National Retail Federation Foundation

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Details

If significant education or training is needed? No
If significant work experience is needed? No
Is an exam required? Yes
How many years until certification must be renewed? 3 year(s)
Certification can be renewed with Continuing Education Units? No
Certification can be renewed with re-examination? No
Certification can be renewed with Continuing Professional Development? No
Certification can be renewed in multiple ways? No

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Suggested because Professional Certification in Customer Service and Sales applies to Customer Service Representatives. Confirm with the school that its curriculum covers this exam.

Related Careers

Customer Service Representatives

Other Certifications from National Retail Federation Foundation

Professional Certification in Advanced Service and Sales
View details →
Retail Industry Fundamentals
View details →
CareerOneStop

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