Air Conditioning Diagnostics and Troubleshooting (formally part of AC2)

Are you an experienced HVAC technician in the Rochester area looking to sharpen your skills and tackle the toughest AC challenges? This advanced training course is designed specifically for seasoned pros ready to elevate their troubleshooting abilities and stay ahead in a rapidly evolving industry.

In this course, we go beyond the basics with intensive, hands-on instruction in advanced diagnostic strategies and system analysis. This allows you to troubleshoot even the most complex issues related to electrical components, refrigerant flow, airflow, and system performance.

This challenging, immersive experience is built for technicians who are ready to take on more complex service calls and improve their first-time fix rates. Participants will enhance their professional value in the field and stay competitive with evolving HVAC technologies and needs.

Hands-on training and lab work. Through real-world scenarios and expert-led labs, you'll develop the skills to identify and correct performance issues that others miss, making you a go-to technician for high-level service and repairs.

Why ITEC for advanced HVAC training. At ITEC, we have a 20,000-square-foot facility that includes a full-scale indoor house, eight separate HVAC lab modules, and 10,000 square feet of interactive classrooms. As a state-of-the-art training facility, we give participants the opportunity to learn with their hands and apply their skills in real-life scenarios, with certified instructors with experience in the field and strong partnerships with the New York HVAC industry.

Industry-leading training facilities. Our 30,000-square-foot facility includes multifunctional tech labs and interactive classroom spaces. Eight separate lab modules allow hands-on skill development, and a full-scale indoor house is built for real-world construction and HVAC training.

Hands-on experience that mirrors the job site. When you train at ITEC, you don't just learn from a textbook. Students work with actual equipment in real scenarios, which is exactly what employers want to see. Our training ensures you can confidently step onto a job site and have the skills to perform from day one.

Recognition and accreditation. We're one of the nation's leading training and certification providers with recognition and accreditation from many industry organizations, including North American Technician Excellence (NATE), American Council for Construction Education (ACCE), National Oilheat Research Alliance (NORA) and The ESCO Institute. A vast network of testing organizations recognizes us as an official training provider.

The ITEC difference. State-of-the-art facility; certified instructors with real-world industry experience; industry recognized certifications; hands-on experience; pathway to employment and career advancement; strong community partnerships; workforce development leader.

Who can register. Anyone interested in HVAC or other trades can register. No prior experience is necessary for beginner courses. As expected, advanced programs require some knowledge and experience.

Prerequisite for this course. ITEC AC1 Certification or a passing score on the ESCO Employment Ready Air Conditioning Test.

Course level. Level Two: ALL have prerequisites and must pass one or more level one courses with an 80% or test out by passing comparable ESCO Employment Ready Test. Test out Fee is $15 per exam.

Tools. Technicians should come prepared with their own tools: a manifold gauge, temperature probes, a micron gauge, a refrigerant scale, and a static pressure kit.

Custom training. ITEC is also able to create custom built curricula created with the unique needs of your company and technicians at the top of mind.

Course format. All courses are 30 hours over 3.5 or 4 consecutive days in one week for concentrated focus, with a 25% class / 75% lab structure for maximum hands-on training.

Daily hours. 9:30 to 5:30 Monday to Wednesday, 9:30 to 1:30 Thursday.

Class size. Limited to 12 participants per class to facilitate engagement.

Advance registration. All of our courses do require that you register in advance. Courses available for enrollment are listed on ITEC's registration calendar, with descriptions and possible prerequisite course needs.

Upcoming sessions. ITEC's registration calendar, read on November 8, 2026, lists no upcoming session of this course.