Southwest School of Business and Technical Careers

General Office Skills

San Antonio
San Antonio, TX
Certificate · On Campus
General Office Skills
Accredited by the Accrediting Commission of the Council on Occupational Education; approved and regulated by the Texas Workforce Commission.
On campus at 229 SW Military Drive, San Antonio, TX, with day, night and weekend classes.
Tuition is $8,190 for the General Office Skills program.
575 clock hours (40.0 quarter credits): about 24 weeks day or 36 weeks night and weekend.
A $50 registration fee is charged.
Federal Pell Grant, FSEOG and William D. Ford Direct Loans, along with Southwest Schools Scholarships, for those who qualify.

General Office Skills is a Certificate program offered by Southwest School of Business and Technical Careers in San Antonio, TX. The program takes 575 clock hours — 24 weeks day, 36 night/weekend to complete, with a total tuition of $8,190.

Program Overview

SWS’s General Office Skills classes offer valuable knowledge and support to enhance your future success and career prospects.

An individual who has obtained General Office Skills can work in many different types of environments typically as an Office Assistant or Administrative Assistant. Office Assistants, sometimes called Administrative Assistants or Receptionists, carry out everyday clerical and administrative tasks. They are among an organization’s most important employees, keeping everything running smoothly behind the scenes.

Someone who attends the SWS General Office Skills classes will come away with the ability to handle all of these responsibilities and more and be a more attractive candidate for job openings relating to general office work.

Program Mission. To equip the graduate with the skills, knowledge, and abilities to perform the duties that are required of a general office skills clerk in an office environment.

Program Objective. Students will learn business communication, computer applications, job readiness, keyboarding, front office duties, filing, accounts payable and receivable, payroll and reception duties.

Program length. The student must complete a total of 575 clock hours (40.0 Quarter Credit Hours). For Day Classes, the General Office Skills program takes just under 6 Months* to complete. For Night Classes and Weekend Classes, it takes just under 9 Months* to complete. (*Program length when completed in normal time.)

What sets this Program apart

Career-Focused Training – Southwest School of Business & Technical Careers’ programs are designed to provide the relevant, up-to-date skills employers are looking for in viable career fields. As a student at our San Antonio trade school, all of your time will be spent on relevant skills you’ll use on the job.

Convenient Schedules – With everything on your plate, whether that’s work, family, personal commitments or all of the above, you likely don’t have time to put your entire life on hold to train for a new career. That’s why Southwest School of Business & Technical Careers offers Day, Evening, and Weekend class options.

No Waiting List – Unlike other vocational schools in San Antonio, you will never get stuck on a waiting list or wait months for the next class to start. We have frequent start dates throughout the year. Get going on your new future on your timeline.

Conveniently Located – There are a variety of stores, restaurants and coffee shops located within walking distance of our campus, as well as major transit lines nearby to make travel to and from campus easy.

A Culture of Caring – At Southwest School of Business & Technical Careers, we see our students as family. Whatever program you choose, our friendly and knowledgeable instructors will give you the attention you need and help you to learn the skills that will lead to your new career.

Small classes. At Southwest School, we know your time is valuable. That’s why we take pride in our ability to provide small class sizes so that students get personal teacher attention.

At SWS, the classes are small and the instructors and staff are there for you every step of the way to help you achieve your career goals. SWS instructors have real-world career-related experience, so they help you get hands-on training to prepare for your career!

Admission Requirements and Process

An admission representative conducts an initial interview with the prospective student at the school. The representative will describe the school, define its objective, and ascertain what type of classes or program the student is interested in. This is determined by asking the student questions about his/her background, career desires, and prior education or work history.

The representative will go over the appropriate course outline with the student and answer any questions concerning the course the student has selected or about the school. The student is then invited to take a guided tour of the facility to inspect the classrooms and/or the equipment that will be utilized in the course the student is interested in. The representative will explain the total cost of the program, including registration fees, tuition, and cost of books and supplies.

General admissions requirements. Applicants must be at least 17 years of age and must have a high school diploma or G.E.D. Ability-to-benefit students were accepted up until June 30, 2012. Ability-to-benefit students may be accepted for enrollment if it can be verified that they have been previously enrolled as an ATB student at an accredited institution.

Proof of high school completion. It is the policy of the school to only accept documentation that adequately demonstrates that a person attended and completed their education at a legitimate high school, earned a GED, or earned an approved home school certificate. High school diplomas or official transcripts that appear to be altered or created fraudulently will not be accepted.

Enrollment. The representative then assists the student in completion of an application for admission, enrollment forms, and explains what documentation is required. When the student completes the forms and pays the registration fee, the student is then officially enrolled in a future class and is informed of the class start date. The school retains the right to accept or reject an applicant based on the applicant’s character references and/or scholastic performance.

Credit for previous training. A prospective student requesting credit for previous training must do so prior to starting school and must provide an official transcript for review. If prior credit is accepted, SWS will make the appropriate adjustments to the program length and charges, within the guidelines of state and federal law. Acceptance of credits earned at SWS is determined solely by the receiving institution.

Non-discrimination. SWS admits students without regard to race, gender, sexual orientation, gender identity and expression, religion, creed, color, national origin, ancestry, marital status, age, disability, or any other factor prohibited by law.

General Requirements

  • At least 17 years of age
    Each student enrolling must submit proof of age and be at least 17 years of age.
  • High school completion or equivalent
    Each student must submit proof of a high school diploma, transcripts or equivalent; a General Education Diploma (GED) or other Department of Education recognized equivalent;…
  • Foreign diplomas translated and evaluated
    Foreign high school diplomas and diplomas not in English must be translated and evaluated by a recognized agency, which must confirm their equivalence to a U.S. high school…
  • Enrollment Contract
    Each student enrolling must sign an Enrollment Contract, which is signed by a parent or guardian if the student is a minor.
  • Parental permission under 18
    Students under the age of 18 require written permission from a parent or legal guardian.

Application Process

  1. 1
    Start your application process online
    Fill out the Apply Online form to start your application process with the Southwest Schools admissions team. They will review your submission and reach out to you to answer any questions you may have.
  2. 2
    Interview with an admission representative
    An admission representative conducts an initial interview with the prospective student at the school and goes over the appropriate course outline, answering any questions about the course or the school.
  3. 3
    Tour the facility
    The student is invited to take a guided tour of the facility to inspect the classrooms and the equipment used in the course, and the representative explains the total cost of the program.
  4. 4
    Meet the financial aid officer
    The student may, if he/she chooses, meet with the financial aid officer to determine eligibility for Federal Student Financial Assistance. Submit a Free Application for Federal Student Aid at https://studentaid.gov/h/apply-for-aid/fafsa.
  5. 5
    Complete the enrollment forms
    The representative assists the student in completion of an application for admission and enrollment forms, and explains what documentation is required.
  6. 6
    Pay the registration fee
    When the student completes the forms and pays the registration fee, the student is officially enrolled in a future class and is informed of the class start date.

Program Schedule

Day Classes: Monday – Thursday 8:00 a.m. to 2:45 p.m. with a 10-minute break for every 60 minutes of scheduled time and a 30-minute break for lunch from 12:10 to 12:40.

Night Classes: Monday – Thursday 5:45 p.m. to 9:55 p.m. with a 10-minute break for every 60 minutes of scheduled time.

Weekend Classes: Saturday and Sunday 8:00 a.m. to 4:50 p.m. with a 10-minute break for every 60 minutes of scheduled time and a 30-minute break for lunch from 12:10 to 12:40.

Length of program. Approximately 24 weeks day, 36 weeks night and weekend, 575 clock hours.

Enrollment periods. Generally, enrollment periods are on every three weeks, except when specifically designated by the Director of the School. Students may be scheduled to enter at other times to coincide with class availability. Southwest School of Business & Technical Careers is on a quarter credit hours basis and therefore has a continuous term. Our school year is the same as the calendar year.

Our start dates are as follows:

2026 start dateDay graduation
January 6, 2026June 2026
January 27, 2026July 2026
February 17, 2026August 2026
March 10, 2026August 2026
March 31, 2026September 2026
April 21, 2026October 2026
May 12, 2026November 2026
June 3, 2026November 2026
June 24, 2026December 2026
July 15, 2026January 2027
August 5, 2026February 2027
August 26, 2026March 2027
September 17, 2026March 2027
October 8, 2026April 2027
October 29, 2026April 2027
November 19, 2026May 2027
December 14, 2026June 2027
New cohorts start regularly throughout the year. Our start dates are as follows:
  • November 19th, 2026
  • December 14th, 2026

Required Courses

Subject #NameCredits
B101Business Communication For Careers 12.5
B102Business Communication For Careers 22.5
B103Business Communication For Careers 32.5
C101Computer 13
C102Computer 23
C103Computer 33
C104Computer 43
C105Computer 51.5
J100Job Readiness1.5
K101Keyboarding 13
K102Keyboarding 23
K103Keyboarding 33
O101Office Procedures 12
O102Office Procedures 22
O103Office Procedures 32
P100Professional Development2.5
Totals40

Campus Location

San Antonio
229 SW Military Drive
San Antonio, TX 78221

Why Accreditation Is Important

When you attend an accredited institution, you are attending a school that has undergone a rigorous process that evaluates educational quality.

This school: Southwest School of Business & Technical Careers is accredited by the Accrediting Commission of the Council on Occupational Education and approved and regulated by the Texas Workforce Commission, Career Schools and Colleges.

  • A reliable indicator of quality
  • Approved program of study
  • Qualified instructors
  • Recognition by employers nationwide

Accreditations

Council on Occupational Education (COE)

Cost of Attendance and Financial Aid Information

Cost and Financial Aid Information is an estimate for general reference only. It is not an offer or guarantee of financial aid or of any price, and what a School charges you may differ.
Total Program Tuition
≈ $8,190
Total Program Cost
≈ $8,500
Net Price Calculator

Cost of Attendance

ItemAmount
Tuition$8,190.00
Registration Fee$50.00
Books$260.00
Total cost of program$8,500.00

The total cost of program excludes the cost of room and board, transportation, child care and uniforms. School does not provide room and board; cost will vary for each student. School does not provide transportation; cost will vary depending on distance from school. School does not provide child care. Uniforms are available at the student’s expense.

Financial aid options. We have many financial aid options for those who qualify, including:

  • Federal Pell Grant
  • Federal Supplemental Educational Opportunity Grant (FSEOG)
  • William D. Ford Direct Subsidized Loans
  • William D. Ford Direct Unsubsidized Loans
  • William D. Ford Direct Parent Loan (PLUS)
  • Southwest Schools Scholarships

Our knowledgeable and caring financial aid staff will work with your current financial situation, assist you in applying for financial assistance, and answer any questions you may have regarding eligibility, status, loan payback information or the application process.

A financial aid officer is available at the campus to assist the students in applying for financial assistance. Any questions regarding eligibility, status, loan payback information, or forms for applying are available at the campus financial aid office.

How do I apply for financial aid? Visit www.fafsa.gov to submit a Free Application for Federal Student Aid. It takes approximately 10 business days from the date that you submit the FAFSA, for the school to receive it. If you haven’t already done so, we strongly encourage you to schedule an appointment with our admissions office during this time. Once we receive your FAFSA we will email you eligibility information.

Net Price Calculator. While SWS helps make your education affordable through a variety of financial assistance programs and financing options, students may need additional funds along with their own finances to meet college costs. Use the Net Price Calculator (https://sws.edu/NPC/) as a resource to assist you in planning.

Cancellation and refunds. A full refund will be made to any student who cancels the enrollment contract within 72 hours (until midnight of the third day excluding Saturdays, Sundays and legal holidays) after the enrollment contract is signed. A full refund will also be made to any student who cancels enrollment within the student’s first three scheduled class days, except that the school may retain not more than $100 in any administrative fees charged. More simply, the refund is based on the precise number of hours the student has paid for, but not yet used, at the point of termination, up to the 75% completion mark, after which no refund is due.

Curriculum

Program totals

  • 16 courses
  • 575 clock hours: 240 lecture, 335 lab
  • 40.0 quarter credit hours

Quarter credit conversion. The conversion ratio is: 1 quarter credit hour = 10 clock hours of lecture, 20 clock hours of lab, or 30 clock hours of externship.

Requirements for graduation. The student must complete a total of 575 clock hours (40.0 Quarter Credit Hours), must be able to complete within 150% of the published length of the program, and have satisfactory progress in both academic, as well as, practical training. The student must maintain an average of at least 70% GPA.

Required Courses

Subject #NameLectureLabTotalCredits
B101Business Communication For Careers 125252.5
B102Business Communication For Careers 225252.5
B103Business Communication For Careers 325252.5
C101Computer 11040503
C102Computer 21040503
C103Computer 31040503
C104Computer 41040503
C105Computer 5520251.5
J100Job Readiness520251.5
K101Keyboarding 11040503
K102Keyboarding 21040503
K103Keyboarding 31040503
O101Office Procedures 1205252
O102Office Procedures 2205252
O103Office Procedures 3205252
P100Professional Development25252.5
Totals24033557540

Career Outcomes

Job opportunities. Graduates may find employment as word processors, call center associates, customer service representative, general typists, office assistant, administrative assistant and other secretarial office positions.

General Office Skills job opportunities

  • Office Assistant
  • Data Entry Processor
  • Accounts Payable Clerk
  • Front Office Coordinator
  • Call Center Associate
  • Law Offices
  • Administrative Assistant
  • Accounts Receivable Clerk
  • Payroll Clerk
  • Customer Service Representative
  • Civil Service Positions
  • Bank and Credit Union Positions

Salary. The most recent salary information for secretaries and administrative assistants comes from the 2023 Bureau of Labor Statistics. The median annual wage for secretaries and administrative assistants was $46,010 in May 2023**. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $31,580, and the highest 10 percent earned more than $74,160**.

**Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, Secretaries and Administrative Assistants, on the Internet at https://www.bls.gov/ooh/office-and-administrative-support/secretaries-and-administrative-assistants.htm (visited June 21, 2024).

Placement assistance. The school maintains placement assistance service to graduates. This service is available to all graduates. The school cannot “guarantee” that a graduate will receive a job in any particular career field since there are too many variables that determine whether a student is hired or not. The school may provide job leads, but it is up to the individual student to follow-up on these leads and present themselves for an interview. Guidance is provided in the area of job-hunting techniques, including building a successful resume and job application letter.

What to expect as a Southwest School of Business and Technical Careers student

Campus. Southwest Schools is located at 229 SW Military Drive in San Antonio, Texas. The school is located just a few miles from the downtown area, “The Alamo”, and the famous “Riverwalk”. The school is easily accessible either by automobile or the local public transportation system. City bus/handicapped service is available at the front door. Parking for over 75 vehicles is available.

Equipment. In the Medical Office Specialist Program, General Office Skills Program, Computerized Accounting Specialist Program, and the Pharmacy Technician Program students utilize equipment that includes computers, CD-ROMS, 10-key adding machines, calculators, program related software, and other media sources.

Dress code. Students enrolled in health care programs must wear prescribed uniforms during class and while serving their externship training. Other students shall wear clothing that would be appropriate for their selected professions. Uniforms are available at the student’s expense.

Attendance. It is the policy of Southwest School of Business & Technical Careers to encourage 100% attendance of all classes. Student will be terminated when absences occur in excess of 20% of the scheduled hours of class attendance, or when the student is absent 10 consecutive school days.

Grading. Each student must maintain an academic average of 70% or better to qualify for graduation. The grading scale is A 90% or above, B 80% to 89%, C 70% to 79% and F below 70%.

Library. The school maintains learning resources consisting of reference materials, texts, videocassettes, audiocassettes, and periodicals that the student may use for additional preparation of assignments for any additional study.

Student counseling. The administrative staff of the school will counsel the student in such areas as financial assistance, placement, housing, transportation, and personal problems that have an effect on attendance or satisfactory progress. Instructors are available for additional academic assistance or remedial tutoring on an as required basis.

Certificate upon graduation. Each student who satisfactorily completes the requirements for his/her course program and has paid all fees and charges will receive a certificate of completion from the school. Certificates are awarded no later than 30 days after all requirements have been met.

Testimonials

“Thank you Southwest! That phone call that I made was the best thing that I have done in a long time. It has changed my life and allowed me to pursue a rewarding career.”

SWS Graduate

Frequently Asked Questions

What are office skills?
Office skills refer to the essential abilities required to perform administrative and clerical tasks in an office environment. These skills include proficiency in office software, communication, organization, data management, and customer service. Our General Office Skills program is designed to help you develop these fundamental abilities to succeed in any office setting.
What will I learn in the General Office Skills program?
In the General Office Skills program, you’ll learn a variety of essential skills, including office communication, typing, scheduling, data entry, and using office software like word processors and spreadsheets. You’ll also gain organizational skills to manage tasks efficiently in any office environment.
Why is basic office skills training important?
Basic office skills training is important because it equips you with the necessary tools to perform a wide range of administrative duties in an office. Whether it’s managing emails, organizing files, or handling phone calls, these skills are essential for supporting daily operations and ensuring a smooth workflow in any business.
How long does it take to complete the General Office Skills program?
The length of time to complete the General Office Skills program depends on your schedule and the program format. We offer flexible options to help you complete the training at your own pace while ensuring you gain a comprehensive understanding of essential office skills.
What career opportunities are available with general office skills?
Completing the General Office Skills program opens up a variety of career opportunities in different industries, including administrative assistant, office manager, data entry specialist, and customer service representative. These roles are in high demand across a wide range of sectors such as healthcare, education, finance, and government.
Ready to get started?
Request information about General Office Skills at San Antonio.
General Office Skills