Eastwick College
Business
Associate Degree
On-CampusFinancial Aid
Eastwick College Hackensack
Hackensack, NJ
Next start
Rolling enrollment
Duration
18 Months
96 quarter credits
App fee
$25
Tuition
$30,720 for the Program
Public Power Customer Service Manager — PPCSM
View CertificateDescription
Customer service supervisors, managers, and executives who complete the program's five required courses, pass a written exam, and successfully file a service department assessment/business plan within three years of attending their first course in the certificate program curriculum will earn a Public Power Customer Service Manager (PPCSM) certificate. Those who wish to maintain their designation must complete additional APPA-approved training every two years.
Certifying Organization
American Public Power Association
View OrganizationDetails
If significant education or training is needed? Yes
If significant work experience is needed? No
Is an exam required? Yes
How many years until certification must be renewed? 2 year(s)
Certification can be renewed with Continuing Education Units? Yes
Certification can be renewed with re-examination? No
Certification can be renewed with Continuing Professional Development? No
Certification can be renewed in multiple ways? No
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Next start
Rolling enrollment
Duration
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App fee
$25
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Keiser University
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Nov 23, 2026
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Suggested because Public Power Customer Service Manager applies to Customer Service Representatives. Confirm with the school that its curriculum covers this exam.
Related Careers
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