Eastwick College
Business
Associate Degree
On-CampusFinancial Aid
Eastwick College Hackensack
Hackensack, NJ
Next start
Rolling enrollment
Duration
18 Months
96 quarter credits
App fee
$25
Tuition
$30,720 for the Program
HDI Support Center Director — HDI-SCD
View CertificateDescription
This certification verifies that the support center director possesses the knowledge of service management best and common practices necessary to strategically align their department with organizational goals, gain senior management support for service improvements, and promote the support center value.
Certifying Organization
HDI
View OrganizationDetails
If significant education or training is needed? No
If significant work experience is needed? No
Is an exam required? Yes
How many years until certification must be renewed? 2 year(s)
Certification can be renewed with Continuing Education Units? No
Certification can be renewed with re-examination? Yes
Certification can be renewed with Continuing Professional Development? No
Certification can be renewed in multiple ways? No
Related Programs
79 Business Administration programs on Career School App.
Eastwick College
Business
Associate Degree
On-CampusFinancial Aid
Eastwick College Nutley
Nutley, NJ
Next start
Rolling enrollment
Duration
18 Months
96 quarter credits
App fee
$25
Tuition
$30,720 for the Program
Keiser University
Business Administration
Bachelor Degree
AccreditedOn-CampusFinancial Aid
Flagship (Residential)
West Palm Beach, FL
Next start
Nov 23, 2026
Duration
40 Months
App fee
—
Tuition
$19,844 / Semester
Keiser University
Business Administration
Associate Degree
AccreditedOn-CampusFinancial Aid
Flagship (Residential)
West Palm Beach, FL
Next start
Nov 23, 2026
Duration
20 Months
App fee
—
Tuition
$19,844 / Semester
Keiser University
Business Administration
Bachelor Degree
AccreditedOn-CampusFinancial Aid
Lakeland Campus
Lakeland, FL
Next start
Nov 23, 2026
Duration
40 Months
App fee
$55
Tuition
$12,908 / Semester
Keiser University
Business Administration
Bachelor Degree
AccreditedOn-CampusFinancial Aid
Melbourne Campus
Melbourne, FL
Next start
Nov 23, 2026
Duration
40 Months
App fee
$55
Tuition
$12,908 / Semester
Suggested because HDI Support Center Director applies to Customer Service Representatives. Confirm with the school that its curriculum covers this exam.
Related Careers
Other Certifications from HDI
HDI Certified Customer Service Representative (HDI-CSR)
View details →
HDI Certified Instructor (HDI-CI)
View details →
HDI Certified Support Center Team Lead (HDI-SCTL)
View details →
HDI Desktop Advanced Support Technician (HDI-DAST)
View details →
HDI Desktop Support Manager (HDI-DSM)
View details →
HDI Problem Management Professional (HDI-PM)
View details →
HDI Support Center Analyst (HDI-SCA)
View details →
HDI Support Center Manager (HDI-SCM)
View details →
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