Gambling Managers

Overview

Gambling Managers has a national median salary of $93,220 per year, with +3.6% projected job growth from 2025–2035. The Bureau of Labor Statistics lists a high school diploma or equivalent as the typical education needed to enter this occupation.

Description

Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.

Work Values

• Independence
• Relationships
• Working Conditions

Work Styles

Responsibilities

Tasks

• Resolve customer complaints regarding problems, such as payout errors.
• Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
• Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
• Track supplies of money to tables and perform any required paperwork.
• Set and maintain a bank and table limit for each game.

Work Activities

• Communicating with Supervisors, Peers, or Subordinates
• Performing for or Working Directly with the Public
• Making Decisions and Solving Problems
• Getting Information
• Evaluating Information to Determine Compliance with Standards
• Resolving Conflicts and Negotiating with Others
• Working with Computers
• Documenting/Recording Information
• Establishing and Maintaining Interpersonal Relationships
• Coaching and Developing Others

Detailed Work Activities

• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

T-A-S-K

Technology, Abilities, Skills & Knowledge

Education

Education Levels of Current Workers

The Bureau of Labor Statistics lists a high school diploma or equivalent as the typical education needed to enter this occupation. The chart below shows the highest level of education held by people already working in this field, ages 25 and older. It includes workers who earned more education than the job requires and workers who entered the field under earlier requirements, so the largest bar is not the entry requirement. For example, if someone finished a bachelor's degree and then started working in this field, they are counted under “Bachelor's degree” here, but the job itself typically asks for a high school diploma or equivalent.

Certificates

Certifications applicable to Gambling Managers:

Video Resources