Gambling Surveillance Officers and Gambling Investigators

Overview

Gambling Surveillance Officers and Gambling Investigators has a national median salary of $43,370 per year, with -1.8% projected job growth from 2025–2035. The Bureau of Labor Statistics lists a high school diploma or equivalent as the typical education needed to enter this occupation.

Description

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

Work Values

• Independence
• Support
• Achievement

Work Styles

Responsibilities

Tasks

• Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
• Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.
• Report all violations and suspicious behaviors to supervisors, verbally or in writing.
• Develop and maintain log of surveillance observations.
• Inspect and monitor audio or video surveillance equipment to ensure it is working appropriately.

Work Activities

• Documenting/Recording Information
• Working with Computers
• Communicating with Supervisors, Peers, or Subordinates
• Getting Information
• Monitoring Processes, Materials, or Surroundings
• Identifying Objects, Actions, and Events
• Updating and Using Relevant Knowledge
• Evaluating Information to Determine Compliance with Standards
• Making Decisions and Solving Problems
• Processing Information

Detailed Work Activities

• Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
• Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Observing, receiving, and otherwise obtaining information from all relevant sources.
• Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Keeping up-to-date technically and applying new knowledge to your job.
• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

T-A-S-K

Technology, Abilities, Skills & Knowledge

Education

Education Levels of Current Workers

The Bureau of Labor Statistics lists a high school diploma or equivalent as the typical education needed to enter this occupation. The chart below shows the highest level of education held by people already working in this field, ages 25 and older. It includes workers who earned more education than the job requires and workers who entered the field under earlier requirements, so the largest bar is not the entry requirement. For example, if someone finished a bachelor's degree and then started working in this field, they are counted under “Bachelor's degree” here, but the job itself typically asks for a high school diploma or equivalent.

Certificates

Certifications applicable to Gambling Surveillance Officers and Gambling Investigators:

Video Resources